Last Updated: 15/01/2026
Due to the digital and instantly accessible nature of the products sold on ZoPDF.com, we have a strict no-refund policy. Once a product is purchased and the download link is sent to you, the sale is considered final.
Our products are digital files (PDFs, software, etc.). Once delivered, they cannot be "returned" in the same way a physical product can be. This policy helps us protect against fraud and ensure the integrity of our digital marketplace.
We strongly encourage all customers to:
In the rare event that a file is corrupted or you never receive the download link due to a technical error on our end, we will investigate the issue and provide a replacement or a solution at our discretion. This does not constitute a refund.
If you have any questions about this Refund Policy, please contact us before making a purchase.
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